Erhun

SECURITY & PRIVACY

Privacy Policy

Erhun processes personal data received through website visits and contact requests only for communication, quotation, sales, technical support and legal obligation processes.

Data controller

This policy applies to the erhun.com.tr website operated by Erhun Metal Furniture and Accessories Inc. and to requests submitted through the website.

  • Data related to company communication, product information requests, quotation processes and after-sales support is covered by this policy.
  • Privacy and personal data requests can be sent to info@erhun.com.tr.

Information processed

When you visit our website or use our contact channels, limited personal and technical data may be processed depending on the nature of the request.

  • Name, company name, email address, phone number and message content.
  • Requested product, catalog, technical document, sales channel or project information.
  • Technical data such as IP address, browser, device type, visited pages and security logs.

Purposes of use

Collected data is used only to conduct legitimate business processes and provide accurate information to the user.

  • Responding to product, technical drawing, catalog, price and sales channel requests.
  • Managing customer, dealer, supplier and export communication processes.
  • Improving website security, performance and user experience.
  • Meeting legal retention and notification obligations.

Sharing and transfer

Erhun does not sell personal data for commercial purposes. Data sharing is limited to service requirements and legal obligations.

  • Limited sharing may occur with hosting, email, security and technical support providers only to the extent required for the service.
  • Information is shared with authorized public institutions only where legally required.

Retention and security

Personal data is retained only for the period required by its processing purpose, then deleted, destroyed or anonymized in line with legal requirements.

  • Technical and administrative safeguards are applied to reduce unauthorized access risk.
  • Email, quotation and communication records may be retained until related commercial and legal processes are completed.

Cookies and technical logs

Language and appearance preferences are kept in browser storage; limited technical records may be processed for security and error investigation.

  • Cloudflare Turnstile is used on contact and career forms to prevent automated submissions.
  • Third-party content such as Google Fonts, Google Maps and YouTube may transmit technical data to the provider when the relevant page is displayed.
  • Details and retention behavior are explained in the Cookie Policy.

Your rights

You may request information about your personal data and ask for correction, deletion or restriction of processing under applicable data protection rules.

  • Requests are evaluated within legal periods after identity and request verification.
  • You can send your requests to info@erhun.com.tr.

Policy updates

This policy may be updated according to changes in website structure, service providers, legal requirements or company processes.

  • The current text is always published on this page.